ESATInformwer / Knowledgebase

Categories:

	General (38) Odds and ends which don't fit other categories	Pre- Installation (5)	Setup and Settings (31)
	General Retrieval (9)	Web based retrieve option (9)	Pop3 based retrieval (2)
	User report (30)	Update process (5) How to update ESATInformer

Most viewed questions:

License check error, too long since last online validation.?

ESAT needs to be able to do a license check on port 80 or 1482. If for some reason you...

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19 Aug, 2008

Exception Message file does not exist?

If you just installed ESAT and had the stats (SR and SP files) already running you can create user reports...

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18 Aug, 2008

Message files does not exist?

I noticed a few exception reports showing that the WEBRetrieval key showed our server like we list in our example. ...

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21 Aug, 2008

Program Exception - Message File Does not Exist! (File and Network Path)?

If running Xwall and ESAT on the same machine:Double-check the path where your messages are stored. Xwall could be set...

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18 Aug, 2008

Why do I get a message does not exist exception?

1. Typically the path is not correct. Check the path the exception report displays.2. If you just setup ESAT the...

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19 Aug, 2008

Recently posted questions:

Where is the manual?

As of 1.28 a PDF version of the manual is installed on your system with the ESATInformer. To access it...

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20 Aug, 2008

Why is ESATInformer looking for SP files?

ESATInformer was looking for SP files for some times now. But it just ignored them if missing. 1.28 needs to...

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21 Aug, 2008

My Admin report looks not right after updateing?

Whenever we add a new style, a color or a type face we need to publish a new style...

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20 Aug, 2008

My users can no longer retrieve messages, the retriever can;t find the file.?

We seens a few issues like this come up in the last couple weeks. Typically if a network share is...

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21 Aug, 2008

Will uninstalling ESAT erase everything?

No uninstalling ESATInformer will only uninstall the program files. All the data and setting will remain. Once you install the...

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20 Aug, 2008