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Is there a way to set things up so that my users can retrieve via a MailTo link while in the shop AND via a web-based retrieve while on the road?
This is mainly an issue of your DNS server. Basically from the outside your user should be able to get...
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Is there a way to block emails from coming through in the spam report?
Reject the message at the SMTP session. You can only do this with some of the filters, though....
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Retriever Requset Formatter?
We still have some issues with the "amp" in this key string. It only happens to some users. The string...
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Where do I find the msg file names to use in retriever?
Search the Xwall logs. Just use the address (or subject) to search the Xwall logs untill you find the msg...
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How do I retreive an email with a blocked attachment?
You will have to enable dangerous attachment retrieval in the ESAT Config....
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I opened up the ESATRetriever.exe.config file, but didn't see a line for enabling the dangerous attachment retrieve.?
Using ESAT Admin: ESATInformer-> AllowRetrieveAttBlock: set to Yes. Using EsatInformer.exe.config, add or change the line value of: ...
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If you block at the SMTP Level can you still retrieve those emails?
The SMTP blocked messages do not show in the ESATInformer reports Admin or User. These blocks are listed in the...
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Why do I get a message does not exist exception?
1. Typically the path is not correct. Check the path the exception report displays.2. If you just setup ESAT the...
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My users can no longer retrieve messages, the retriever can;t find the file.?
We seens a few issues like this come up in the last couple weeks. Typically if a network share is...
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